Terms and Conditions

Effective Date: August 19, 2025
Welcome to EASE hair & spa (“we,” “our,” “us”). By accessing our website, booking services, or visiting our salon, you agree to the following Terms & Conditions. Please read them carefully.

1. Appointments & Bookings
Appointments can be made online, by phone, or in person.

We recommend booking in advance to secure your preferred date and time.

You agree to provide accurate and up-to-date contact and payment information when scheduling services.

2. Cancellations & No-Shows
We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule an appointment.

Late cancellations or missed appointments may be subject to a fee.

Repeated no-shows may result in limitations on future bookings.

3. Payments
We accept most major credit cards ( with the exception of American Express), debit cards, and cash.

Payment is due at the time of service unless otherwise agreed in advance.

All prices are subject to change without prior notice.

4. Gift Cards & Promotions
Gift cards are non-refundable and must be presented at the time of service.

Promotional offers cannot be combined unless stated otherwise.

We reserve the right to modify or cancel promotions at any time.

5. Health & Safety
For your safety, please inform your service provider of any allergies, medical conditions, or sensitivities prior to treatment.

We reserve the right to refuse service if a condition poses a risk to the client or staff.

6. Products & Returns

Products are non-returnable due to health and safety regulations.

7. Liability Disclaimer
Our staff are trained professionals and will take every precaution to ensure your safety and satisfaction.

However, we are not liable for allergic reactions, injuries, or dissatisfaction resulting from failure to disclose relevant health information, or failure to follow aftercare instructions.

8. Website Use
All content on our website (text, images, branding, logos) is the property of EASE hair studio & spa and may not be copied, modified, or distributed without permission.

We make reasonable efforts to keep website information accurate but do not guarantee that all details (e.g., pricing, availability) are error-free.

9. Changes to Terms
We may update these Terms & Conditions at any time. The latest version will always be posted on our website.

10. Contact Us
If you have any questions about these Terms & Conditions, please contact us:

EASE hair studio & spa
15 Cambridge Street, Burlington, MA 01803
Easehairandspa@gamil.com
781-365-0739